Is your Shark robot vacuum not turning on? Check if it’s properly plugged in and the power button is switched on.
Many times, these simple steps can solve the issue. Shark robot vacuums are known for their efficiency and convenience in keeping your home clean and tidy. However, encountering an issue where the vacuum doesn’t turn on can be frustrating. There are a few common reasons why this might happen.
It could be due to a power connection problem, a depleted battery, or a malfunctioning power button. We will discuss some troubleshooting steps to help you identify and potentially resolve the issue with your Shark robot vacuum not turning on. By following these suggestions, you may be able to get your vacuum back up and running in no time.

Check The Power Source
When your Shark robot vacuum is not turning on, one of the first things to check is the power source. Issues with power can prevent the vacuum from functioning properly. Below, we will walk you through a few steps to ensure the power source is not the culprit of the problem.
Check If The Power Cord Is Properly Plugged In
Ensure that the power cord is securely plugged into both the vacuum and the power outlet. Sometimes, the cord can come loose, causing a loss of power connection.
Try Using A Different Power Outlet
If checking the power cord doesn’t solve the issue, try plugging the vacuum into a different power outlet. This can help determine if the problem lies with the outlet itself, rather than the vacuum.
Inspect The Battery
When dealing with a Shark robot vacuum that won’t turn on, the first step is to inspect the battery. Many issues with robot vacuums not turning on are related to the battery. By inspecting the battery, you can identify and resolve the problem causing the vacuum to not power up.
Check If The Battery Is Properly Inserted
Firstly, ensure that the battery is properly inserted into the robot vacuum. Sometimes, the battery may become loose or dislodged during use, preventing the vacuum from turning on. Double-check that the battery is securely in place to rule out this common issue.
Ensure The Battery Is Fully Charged
Another crucial step is to ensure the battery is fully charged. A depleted battery can prevent the robot vacuum from powering on. Connect the vacuum to the charging station and verify that the battery is receiving a proper charge. Allow the battery to fully charge before attempting to turn on the robot vacuum.
Clean The Brushroll
To fix a Shark robot vacuum not turning on, cleaning the brushroll thoroughly can solve the issue. Remove any accumulated debris or tangled hair from the brushroll to ensure smooth operation.
Remove Any Debris Or Tangled Hair From The Brushroll
One of the common reasons why your Shark Robot Vacuum may not be turning on is due to a clogged brushroll. Over time, debris such as hair, strings, and dirt can accumulate on the brushroll, hindering its ability to rotate properly. To resolve this issue, you need to clean the brushroll thoroughly. Follow these simple steps:
- Step 1: Turn off and unplug your Shark Robot Vacuum to ensure safety.
- Step 2: Locate the brushroll underneath the vacuum unit.
- Step 3: Use a pair of scissors or tweezers to carefully remove any tangled hair or debris wrapped around the brushroll.
- Step 4: After removing the larger debris, use a clean, dry cloth or a soft brush to wipe away any remaining dirt or dust from the brushroll.
- Step 5: Once you have cleaned the brushroll, return it to its original position.
By regularly cleaning the brushroll, you can ensure that it continues to function efficiently and prevent any blockages that may prevent your Shark Robot Vacuum from turning on.
Check For Any Obstructions In The Brushroll Housing
In addition to cleaning the brushroll itself, it is crucial to inspect the brushroll housing for any potential obstructions. Sometimes, small objects like toys, pieces of paper, or even larger debris can get stuck in the housing, preventing the brushroll from rotating properly. To check for obstructions and resolve this issue, follow these steps:
- Step 1: Turn off and unplug your Shark Robot Vacuum.
- Step 2: Carefully examine the brushroll housing, both from the top and the bottom, to see if any obstructions are visible.
- Step 3: If you notice any obstructions, use a pair of tweezers or a small tool to carefully remove them.
- Step 4: Make sure to double-check the brushroll housing to ensure no debris is left behind.
- Step 5: Once you have cleared any obstructions, reassemble the vacuum unit and plug it in again to check if the issue is resolved.
Regularly checking and clearing any obstructions from the brushroll housing will help maintain the optimal performance of your Shark Robot Vacuum.
Clear The Dustbin
Shark Robot Vacuums are designed to make your cleaning routine a breeze. However, like any other appliance, they can run into issues from time to time. One common problem that users face is the vacuum not turning on. There can be various reasons for this, and one of the first things you should check is the dustbin.
Empty The Dustbin If It Is Full
The dustbin of your Shark Robot Vacuum is where all the dirt and debris collect while cleaning. If the dustbin is full, it can prevent the vacuum from turning on. To fix this issue:
- Locate the dustbin on your Shark Robot Vacuum. It is usually located at the back or the side of the device.
- Open the dustbin cover by pressing the release button or sliding it open, depending on the model of your Shark Robot Vacuum.
- Hold the dustbin firmly and pull it out of the vacuum. Be careful not to spill the contents.
- Empty the contents of the dustbin into a trash bag or bin. You can tap the dustbin gently to remove any stuck debris.
- If the dustbin has a filter, it’s a good idea to check and clean it as well. A clogged filter can also cause the vacuum not to turn on.
- Once the dustbin is empty and cleaned, reinsert it back into the vacuum and close the dustbin cover securely.
- Try turning on your Shark Robot Vacuum again to see if the issue is resolved.
Remove Any Blockage In The Dustbin Opening
In some cases, the dustbin opening or the area around it may have a blockage, preventing the vacuum from starting. Here’s what you can do to fix this problem:
- Inspect the dustbin opening to see if there is any visible debris or blockage.
- Use a flashlight to get a better look inside and check for any stuck dirt, hair, or other objects that might be obstructing the opening.
- If you find any blockage, use a cleaning tool such as a small brush or a toothbrush to gently remove it. Be careful not to push the debris further into the vacuum.
- Once you’ve cleared the blockage, give the dustbin opening a quick wipe to ensure it’s clean.
- Reinsert the dustbin into the vacuum and make sure it is properly closed.
- Now, try turning on your Shark Robot Vacuum again to see if it powers up as expected.
By following these steps to clear the dustbin and remove any blockage, you can potentially resolve the issue of your Shark Robot Vacuum not turning on. If the problem persists, there may be other underlying reasons, and it’s advisable to reach out to Shark customer support for further assistance.
Reset The Vacuum
If your Shark robot vacuum is not turning on, it can be frustrating and might interrupt your cleaning routine. However, before panicking or calling customer support, there are a few troubleshooting steps you can try on your own. One of the first things you can do is to reset the vacuum. Resetting the vacuum can often resolve minor issues and get the vacuum functioning properly again. Here are two simple methods to reset your Shark robot vacuum:
Press The Reset Button On The Vacuum
One way to reset your Shark robot vacuum is by pressing the reset button. This button is usually located somewhere on the device, often at the bottom or side. The location can vary depending on the specific model of your vacuum. Refer to the user manual or the manufacturer’s website for the exact location of the reset button. Once you have located the button, follow these steps:
- Make sure the vacuum is turned off and unplugged.
- Locate the reset button on the vacuum.
- Press and hold the reset button for about 10 seconds.
- Release the button and wait for a few seconds.
- Plug the vacuum back in and turn it on.
This simple action of pressing the reset button can often resolve issues and get your Shark robot vacuum up and running again.
Power Cycle The Robot Vacuum, Ensuring Each Heading Adheres To Html Syntax
If pressing the reset button didn’t solve the problem, you can try power cycling the robot vacuum. This involves completely turning off the vacuum and disconnecting it from power to allow for a fresh start. Follow these steps:
- Turn off the Shark robot vacuum using the power button or the switch, if available.
- Unplug the vacuum from the power source.
- Wait for at least 1 minute.
- Plug the vacuum back in.
- Turn on the vacuum using the power button or switch.
Power cycling the robot vacuum can help reset any temporary glitches or electronic issues that might be preventing it from turning on. Hopefully, after power cycling, your Shark robot vacuum will be working perfectly again, allowing you to continue with your cleaning tasks.

Check The Filters
Ensure your Shark robot vacuum is turning on by checking the filters. Clean and replace them as needed for optimal performance.
One possible reason why your Shark robot vacuum is not turning on could be due to dirty or improperly installed filters. The filters play a crucial role in maintaining the performance and functionality of your vacuum cleaner. If they become clogged or dirty, it can restrict airflow and cause the vacuum to malfunction. To address this issue, there are a few steps you can take:
Clean Or Replace The Filters If They Are Dirty
To determine if the filters are dirty, you will need to inspect them closely. Locate the filters in your Shark robot vacuum and remove them carefully. Take a look at them and check for any signs of dirt, dust, or debris accumulation. If they appear dirty, it’s time to clean or replace them. Cleaning the filters is relatively easy – you can rinse them under running water until all the dirt is gone. For a more thorough cleaning, follow the manufacturer’s instructions. Alternatively, if the filters are damaged or heavily soiled, it is best to replace them with new ones to ensure optimal performance.
Ensure The Filters Are Properly Installed
After cleaning or replacing the filters, it is vital to ensure that they are correctly installed in your Shark robot vacuum. Improper filter installation can lead to air leaks and prevent the vacuum from turning on. Refer to the user manual or manufacturer’s instructions to determine the correct placement and orientation of the filters. Carefully insert the filters back into their designated slots, ensuring they fit securely and snugly. Double-check that there are no gaps or loose connections. Once the filters are properly installed, attempt to turn on the vacuum again and see if the issue is resolved.
By checking and addressing the condition and installation of the filters, you can potentially resolve the problem of your Shark robot vacuum not turning on. Remember to keep the filters clean and regularly inspect them to prevent any future issues. If the problem persists despite your efforts, it may be necessary to seek further assistance from the manufacturer or a professional technician.
Inspect The Sensors
When troubleshooting issues with your Shark robot vacuum not turning on, one important step is to inspect the sensors. The sensors play a vital role in the vacuum’s functionality, and any issues with them can cause the vacuum to malfunction. Here are some steps to take when inspecting the sensors:
Clean Any Dirt Or Debris From The Sensors
Inspect the sensors for any accumulation of dirt or debris that may be interfering with their operation. Use a soft, dry cloth to gently clean the sensors, ensuring that they are free from any obstructions that could be causing the issue. Avoid using liquid cleaners, as they can damage the sensors.
Ensure There Are No Blockages In Front Of The Sensors
Check for blockages in the path of the sensors that could be preventing them from functioning properly. Remove any objects that may be obstructing the sensors’ field of view, such as dust, pet hair, or other debris. Make sure the area in front of the sensors is clear to allow them to operate without interference.
Update The Firmware
If your Shark robot vacuum is not turning on, one potential solution is to update the firmware. Here are the steps to update the firmware and get your vacuum up and running smoothly again.
Check For Any Available Software Updates
First, check if there are any available software updates for your Shark robot vacuum. You can do this by navigating to the settings menu on the vacuum or checking the Shark website for any new firmware releases.
Follow The Instructions To Update The Firmware
Once you have identified an available firmware update, follow the instructions provided by Shark to complete the update process. This typically involves downloading the firmware onto a USB drive and then installing it on the vacuum according to the provided guidelines.
Reset The App
Having trouble with your Shark Robot Vacuum not turning on? Don’t worry, there are a few troubleshooting steps you can take to resolve this issue. One of the first things you can try is resetting the app that controls your vacuum. Here’s how:
Close The App And Reopen It
If your Shark Robot Vacuum app is not responding or behaving as expected, the first step is to close the app and reopen it. This simple action can often resolve minor software glitches that may be preventing your vacuum from turning on.
Restart The Smartphone Or Device, Ensuring Each Heading Adheres To Html Syntax
If closing and reopening the app didn’t work, the next step is to restart your smartphone or the device you’re using to control the vacuum. Restarting can clear any residual issues that might be affecting the app’s functionality.
To restart your smartphone, follow these steps:
- Press and hold the power button.
- Select the “Restart” option from the menu that appears.
- Wait for your smartphone to turn off and then on again.
If you’re using a different device to control your Shark Robot Vacuum, consult its user manual or manufacturer’s website for specific instructions on how to restart.
Now that you’ve tried resetting the app, it’s time to check if your Shark Robot Vacuum is turning on. If the problem persists, there might be another underlying issue that requires further troubleshooting or professional assistance. Stay tuned for more helpful tips to get your Shark Robot Vacuum up and running again!
Contact Customer Support
If your Shark robot vacuum is not turning on, don’t worry! The first step to resolving this issue is to reach out to Shark customer support for assistance. They have a dedicated team ready to help you get your vacuum up and running again.
Reach Out To Shark Customer Support For Assistance
When your Shark robot vacuum refuses to turn on, contacting customer support is the quickest and most reliable solution. Their friendly and knowledgeable team is available to address your concerns and guide you through the troubleshooting process.
Provide Them With Detailed Information About The Issue
To ensure efficient troubleshooting, it’s vital to provide Shark customer support with all the necessary details regarding the issue. The more information you can provide, the faster they can pinpoint the problem and provide a suitable solution.
- When did you first notice the problem?
- Were there any recent events or incidents that might have triggered the issue?
- Have you made any changes to the vacuum settings or performed any maintenance recently?
By answering these questions, you can give the customer support team a better understanding of the situation, helping them provide you with accurate and effective assistance.
Inspect The Charging Dock
To troubleshoot a Shark robot vacuum that won’t turn on, start by inspecting the charging dock. Make sure it’s properly connected and free from any debris or dust that may be affecting the charging process.
How To Inspect The Charging Dock For Shark Robot Vacuum Not Turning On
One possible reason why your Shark robot vacuum may not be turning on is due to issues with the charging dock. The charging dock is an essential component that ensures your vacuum is powered up and ready to clean your floors. In order to troubleshoot this issue, you’ll want to inspect the charging dock and make sure everything is in proper working order.
Clean Any Dirt Or Debris From The Charging Contacts
First, start by cleaning any dirt or debris that may have accumulated on the charging contacts. These contacts are located on both the charging dock and the bottom of the vacuum. Over time, dust and grime can build up on these contacts, preventing a proper connection and inhibiting the charging process.
To clean the charging contacts:
- Unplug the charging dock from the power source.
- Inspect the charging contacts for any visible dirt or debris.
- Gently wipe the contacts with a soft, dry cloth to remove any residue.
- Once cleaned, plug the charging dock back into the power source.
Ensure The Charging Dock Is Securely Connected
Another potential issue could be a loose connection between the charging dock and the power source. To ensure the charging dock is securely connected:
- Check if the power cord is firmly plugged into the charging dock.
- Verify that the other end of the power cord is securely connected to a working power outlet.
If the charging dock still does not turn on after following these steps, it may be necessary to contact Shark customer support for further assistance. They will be able to provide additional troubleshooting steps or arrange for a repair if needed. By inspecting the charging dock and addressing any potential issues, you can get your Shark robot vacuum back up and running in no time.
Check For Error Codes
If your Shark Robot Vacuum is not turning on, one of the first things you should do is check for any error codes. Error codes are a useful tool that can provide insights into potential issues that may be preventing the vacuum from functioning properly. By understanding the meaning behind the error codes, you can troubleshoot the problem more effectively, saving you time and potentially avoiding a costly repair.
Look For Any Error Codes On The Robot Vacuum
To identify error codes on your Shark Robot Vacuum, you will need to refer to the control panel or display. Depending on the model, the error codes could be displayed as a combination of numbers or letters. When you locate the error code, make a note of it as this will be essential for troubleshooting.
Refer To The User Manual For Troubleshooting Steps
Once you have identified the error code, the next step is to consult the user manual provided with your Shark Robot Vacuum. The user manual contains a comprehensive list of error codes along with corresponding troubleshooting steps. The troubleshooting steps will guide you through the process of resolving the specific issue indicated by the error code.
Ensure that you carefully read and follow each step outlined in the user manual. It is important to adhere to the suggested troubleshooting steps in the correct order to avoid potential complications and further damage to your robot vacuum.
While referring to the user manual, also keep an eye out for any additional notes or warnings related to the error code. These supplementary instructions can provide valuable insights and precautions to ensure a successful resolution of the issue.
Remember, error codes are designed to assist you in identifying and resolving the problem with your Shark Robot Vacuum. By following the prescribed troubleshooting steps in the user manual, you increase the chances of resolving the issue and getting your vacuum up and running again, saving you time, money, and frustration.
Inspect The Power Button
Ensure The Power Button Is Not Stuck Or Damaged
If the Shark robot vacuum is not turning on, the first thing you should do is inspect the power button. Make sure it is not stuck or damaged, as this can prevent the vacuum from powering on.
Try Pressing The Power Button Multiple Times
Press the power button multiple times to ensure it is not just a one-time glitch. Sometimes, repetitive presses can help in cases where the button is not responding initially.

Perform A Hard Reset
Performing a hard reset on your Shark robot vacuum can help resolve issues with it not turning on. By following the instructions to perform a hard reset, you can potentially restore the functionality of your vacuum. It’s important to note that performing a hard reset may erase any saved settings or schedules, so it’s recommended to proceed with caution.
Follow The Instructions To Perform A Hard Reset
Performing a hard reset on your Shark robot vacuum is a simple process that involves following specific steps to reset the device to its default settings. Before proceeding with the hard reset, ensure that the vacuum is powered off and disconnected from the charging dock.
Here are the steps to perform a hard reset on your Shark robot vacuum:
- Locate the power button on the vacuum.
- Press and hold the power button for at least 10 seconds.
- Release the power button after 10 seconds.
- Wait for a few minutes before attempting to power on the vacuum again.
After performing the hard reset, attempt to power on the Shark robot vacuum to see if the issue has been resolved. If the vacuum turns on successfully, you can reconfigure any settings or schedules as needed. If the problem persists, consider contacting Shark customer support for further assistance.
By following these steps to perform a hard reset, you may be able to troubleshoot and resolve the issue of your Shark robot vacuum not turning on.
Frequently Asked Questions For Shark Robot Vacuum Not Turning On
Faq 1: Why Is My Shark Robot Vacuum Not Turning On?
If your Shark Robot Vacuum is not turning on, it might be due to a power issue or a faulty connection.
Faq 2: What Should I Do If My Shark Robot Vacuum Won’t Start?
If your Shark Robot Vacuum won’t start, try checking the power source, ensuring the battery is charged, and cleaning the sensors.
Faq 3: Why Is My Shark Robot Vacuum Not Responding To Commands?
If your Shark Robot Vacuum is not responding to commands, make sure the remote control is working properly and the vacuum’s software is up to date.
Faq 4: How Can I Fix The Power Button On My Shark Robot Vacuum?
If the power button on your Shark Robot Vacuum is not working, try cleaning it, checking for any physical damage, or contacting customer support for assistance.
Faq 5: What Should I Do If My Shark Robot Vacuum Suddenly Stops Working?
If your Shark Robot Vacuum suddenly stops working, check for any obstructions, clean the brushes and filters, and try resetting the vacuum before contacting customer support.
Conclusion
If you’re facing issues with your Shark Robot Vacuum not turning on, there are several troubleshooting steps you can take. First, ensure the battery is properly charged and inserted. Check for any blockages or debris in the vacuum’s pathways. Try resetting the device or contacting customer support for further assistance.
By following these steps, you can hopefully resolve the issue and have your Shark Robot Vacuum up and running efficiently once again.
